Frequently Asked Questions
This is a compilation of our visitors most frequent queries. If you cannot find your answer then please click on "Ask A Question" at, right hand side of this page. Please select either a category below, or type in a keyword to search our database, or you can just browse by Category.

Also why not use this facility to find additional information about the product e.g. how to use a pressure cooker or how to season a wok or are you just looking for a good recipe?

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Delivery (11)Miscellaneous (18)Payment & Terms (12)
Thermometers (7)Knives (9) 
 
Top 5 Articles
Do I have to register on your website to purchase a product online or get information?
No you do not however it is better if you do because you can take advantage of auto fill of your delivery instructions, your order history is archived, along with ......
Not Rated Last Update: 2008-12-16 Views: 260
How do I calculate the cost of delivery?
Please go to our web site and select the product/s that you require, click on "Add to Cart" where you will be redirected to your Shopping Cart. If you have finished ......
●● Last Update: 2009-03-30 Views: 137
How is my order sent to me?
All domestic orders are sent by Australia Post eParcel - delivery, approx. 3-4 business days. Insurance, tracking included. Delivery to PO boxes permitted. Signature required.   PLEASE NOTE THAT IF YOU ARE ......
Not Rated Last Update: 2008-12-15 Views: 126
Do you offer combined postage or discounted postage?
Yes we do. The cost of delivery is calculated on the total weight of a consignment that isbeing delivered to a single destination and can be shipped together.  ...
●●●●● Last Update: 2008-12-15 Views: 125
How is your shipping charge calculated?
We calculate the shipping and handling charge by item x number of x weight (kilograms)  x destination.   NOTE: our freight cost does not just cover delivery; it also includes expedited delivery, packaging, ......
Not Rated Last Update: 2008-12-15 Views: 123
Last 5 Articles
How do you fix the Maxima - Minima Mercury Thermometer when there are air-bubbles in the tube
In case of air-bubbles in the tube connect first of all the marks with the mercury column, which can be achieved by shaking the thermometer, so that the air-bubbles can pass ......
Not Rated Last Update: 2010-05-06 Views: 1
What is NSF certified
This a US programme: In the USA, the National Sanitation Foundation independent testing programs require companies to comply with the strict standards imposed by the NSF and its product certification programs. ......
Not Rated Last Update: 2010-04-16 Views: 1
RoHS Compliance Definition
RoHS Compliance Definition The definition and aim of the RoHS directive is quite simple. The RoHS directive aims to restrict certain dangerous substances commonly used in electronic and electronic equipment. Any ......
Not Rated Last Update: 2010-04-16 Views: 1
With a wood fired outdoor oven how and where do place the thermometer that you sell?
Where you drill the hole or the placement of the thermometer is up to you. Some go via the door, which could be an issue with a long probe, but most ......
Not Rated Last Update: 2010-03-10 Views: 1
Data Logger Quick Start Instructions
Please go to the following PDF File for Data Logger Quick Start Instructions...
Not Rated Last Update: 2009-10-09 Views: 4