Frequently Asked Questions
This is a compilation of our visitors most frequent queries. If you cannot find your answer then please click on "Ask A Question" at, right hand side of this page. Please select either a category below, or type in a keyword to search our database, or you can just browse by Category.

Also why not use this facility to find additional information about the product e.g. how to use a pressure cooker or how to season a wok or are you just looking for a good recipe?

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Delivery (11)Miscellaneous (18)Payment & Terms (12)
Thermometers (4)Knives (9) 
 
Top 5 Articles
Do I have to register on your website to purchase a product online or get information?
No you do not however it is better if you do because you can take advantage of auto fill of your delivery instructions, your order history is archived, along with ......
Not Rated Last Update: 2008-12-16 Views: 210
How do I calculate the cost of delivery?
Please go to our web site and select the product/s that you require, click on "Add to Cart" where you will be redirected to your Shopping Cart. If you have finished ......
●● Last Update: 2009-03-30 Views: 136
Do you offer combined postage or discounted postage?
Yes we do. The cost of delivery is calculated on the total weight of a consignment that isbeing delivered to a single destination and can be shipped together.  ...
●●●●● Last Update: 2008-12-15 Views: 119
How is my order sent to me?
All domestic orders are sent by Australia Post eParcel - delivery, approx. 3-4 business days. Insurance, tracking included. Delivery to PO boxes permitted. Signature required.   PLEASE NOTE THAT IF YOU ARE ......
Not Rated Last Update: 2008-12-15 Views: 117
How is your shipping charge calculated?
We calculate the shipping and handling charge by item x number of x weight (kilograms)  x destination.   NOTE: our freight cost does not just cover delivery; it also includes expedited delivery, packaging, ......
Not Rated Last Update: 2008-12-15 Views: 117
Last 5 Articles
With a wood fired outdoor oven how and where do place the thermometer that you sell?
Where you drill the hole or the placement of the thermometer is up to you. Some go via the door, which could be an issue with a long probe, but most ......
Not Rated Last Update: 2010-03-10 Views: 1
Data Logger Quick Start Instructions
Please go to the following PDF File for Data Logger Quick Start Instructions...
Not Rated Last Update: 2009-10-09 Views: 4
T3 Timer how to operate?
Make sure that the unit is in the timer mode that is when you can see timer 1, timer 2 etc in the display. Using T1 as an example (You need ......
Not Rated Last Update: 2009-09-21 Views: 1
What sort of knives can be sharpened with my Nirey sharpener?
Most types of chef's knives, carving knives, filleting knives, Japanese knives, serrated knives and even Chinese cleavers can be given a razor sharp eddge with all Nirey sharpeners i.e. KE-198, KE-280 ......
Not Rated Last Update: 2009-09-01 Views: 2
How do I test Thermometers for accuracy?
The most common way to test a thermometer is to place it in boiling water. An accurate thermometer will read about 212°F in boiling water at sea level under normal atmospheric ......
Not Rated Last Update: 2009-07-16 Views: 2